Owen Sound, Ontario – Thursday, March 12, 2015 – The City continues to make steady progress resolving issues with frozen watermains and services. We continue to have fewer new frozen services, and a reduced backlog.

To date the City has received 295 notifications of frozen services and have managed to restore services to 180 customers. The City continues to provide temporary services between neighbouring homes, which is our most effective short term solution. With a reduction in the number of main breaks and a reduced number of new frozen services, City Staff have made increased progress in thawing services.

There are several areas in the City where conditions have been extremely difficult and all efforts to restore services have been unsuccessful. In these instances the City will begin to construct temporary watermains to serve residents off the adjacent hydrants.

The Water Department insists that if you are currently running water, please DO NOT stop even if it becomes mild outside. Please continue to run the water until you are notified to discontinue. This notification will continue for a number of weeks until the extreme frost depth period is over.

Please visit the City's website www.owensound.ca and click on "Frozen Water Services" button for more information, including a map of the affected area. Further areas may be added to this map as time goes on.

For more information, please contact the Public Works Department at phone number 519-376-4274

Please continue to run the water until you are notified to discontinue. This notification will continue for a number of weeks until the extreme frost depth period is over.

Please visit the City's website www.owensound.ca and click on "Frozen Water Services" button for more information, including a map of the affected area. Further areas may be added to this map as time goes on.

For more information, please contact the Public Works Department at phone number 519-376-4274