callcentreAnyone who believes AI will be a boon hasn’t spent the last day negotiating a flight change with Air Canada. This morning, the difficulty was solved, after speaking with a lovely and effective human, in 11 minutes.

At the end of the call, she said, “You have such a nice voice - it calmed me right down!”

LoveLetter gay 7276165Dear Owen Sound ~

You might be feeling a little like your colours have dulled recently. Maybe you received a hurtful letter. Maybe someone took something from your home as it blew in the peacefulness of the night breeze.

As a result, maybe you woke up with a little less colour in your home, and a little more defeat so I want to share something with you that has always been meaningful to me ...

meafordpark - by Anne Finlay-Stewart, Editor

We receive media releases from seven municipalities. We don't always publish those that are about scheduled maintenance operations, but this one from the Municipality of Meaford (below) stood out as a great example of useful communication with residents. 

It came five days before the project is to begin, describes what the municipality is doing, and answers all the questions ...

freshco2- by Anne Finlay-Stewart, Editor

A quick mid-meeting post from last night's Owen Sound council meeting set off a fascinating flurry of comments.

Our Facebook post was about a proposed grocery store addition to the Villarboit Heritage Grove development on 16th Street East. In the artists' renderings, it is a FreshCo – one of the Sobey's family of 1,500 stores ...

owensoundoptionfirst- by Anne Finlay-Stewart, Editor

After watching the final episode of HBO's Succession, I began to think it was time to be clearer about the potential future of the Owen Sound Hub.

In February 2014, I published the first of two editions of The Owen Sound Option, a two-page print piece on pink paper in which I invited the reader to “consider the community you want and invest your energy in creating it”. ...


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